Retrun Policy

Return Policy

Or’Teah Boutique are pleased and will to accommodate returns and exchanges within 7 days of purchase received on all products that have not been opened, worn, or tampered with and return in it’s original packaging.

If you have any questions, comments or concerns, please contact us at info@orteahboutique.com we will be more than willing to assist you in addressing your needs.

 

RETURN POLICY CUSTOMER PAY FOR SHIPPING ON RETURNS OR’TEAH BOUTIQUE PAY SHIPPING PHOTO PROVIDED EXCHANGED AVAILABLE COMMUNICATION
Dislike/Unsuitable Customer N/A Customer N/A Contact within 48 hours

 

Style or Color Customer N/A Customer N/A Contact within 48 hours
Wrong Items N/A Or’Teah Boutique Or’Teah Boutique Or’Teah Boutique Contact within 48 hours

 

Refunds

Once your return is received and inspected, we will send an email to notify you that the product has been received and separate email notifying you of the approval or rejection of your refund.

If your product is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

F&Q

  1. How to return?
  2. Email us at info@orteahboutique.com and include your email, order number and description of concern.
  3. We will then provide you with instruction and a return address to ship your replacement out.
  4. All returned items will be inspected, all items must be returned in its original packaging and unaltered, unworn and undamaged with tags attached.
  5. Return Cycle?
  6. Return products unaltered within 7 days of the date that you receive your product.at our warehouse.
  7. Who pays for shipment?
  8. Customer is responsible for all return shipping cost, please provide returns with tracking number. NOTE: Or’Teah Boutique is not responsible for any lost or stolen merchandise .  Please indicate “RETURN” on the item/packaging.
  9. Returning without Contact?
  10. You must contact Or’Teah Boutique prior to returning any products, returned merchandise without contact will not be subject to a refund.